Updated on February 8, 2022
CONDITION OF SALE
Please read these Conditions of Sale carefully. These Conditions of Sale are applicable to any order placed through the Platforms or Care Team (together the “Sales Channels”). Please note that before placing an order for products or services, you will be asked to agree to these Conditions of Sale. If you do not agree to these Conditions of Sale, then you will not be able to order any products or services through the Sales Channels. Sales concluded through physical points of sale (such as our retail exhibition shows) or third parties (such as authorized retailers) are not subject to these Conditions of Sale.
UPDATES TO THESE CONDITIONS OF SALE
We may make changes from time to time to these Conditions of Sale so please check back regularly to keep informed of updates. The latest version of these Conditions of Sale will always be available on the Platforms. Any new version of these Conditions of Sale shall take effect immediately upon the date of posting and will govern any orders of products or services made as from that date. Any changes to the Conditions of Sale made after you have placed an order will not affect that order and your relationship with us, except as may be required by applicable law.
BOUTIQUE/SALON EXPERIENCE
ACCOUNT REGISTRATION & GUEST CHECKOUT
To place an order, you may either register and create an online account, or place an order as a guest without creating an online account by selecting the "CONTINUE AS GUEST" option. Where you place an order as a guest, we may still create an account on our internal systems to record your purchase(s).
Once you complete your order and payment process, you will receive a confirmation of your order.
PAYMENT
We accept the methods of payment identified as part of the order process via the Sales Channels. Depending upon the means of payment, we may require additional information, including specific forms of identification.
SHIPPING
FREE domestic shipping via USPS. We provide international shipment. Please contact us prior to purchase. International shipping and handling fees include insurance for the amount of the purchase price via USPS. If you want additional insurance for your items please let us know prior to purchase. Your shipping rate is based on order weight, destination zone and the delivery option you have chosen.
RETURNS
Please contact us at hello@massabielleranch.com for assistance.
-Returns are accepted within 8 days of receipt.
-Returned merchandise should be in the same condition as when you received it, unworn, undamaged, saleable, with original tags and packaging (if applicable).
-Altered apparel, special orders, perishable or personalized/monogrammed items, and items identified as "final sale" cannot be returned.
GENERAL PROVISION
These Conditions of Sale (and associated terms incorporated by reference) constitute the entire agreement between you and us in relation to the order of products or services, and replace and extinguish all prior agreements, draft agreements, arrangements, undertakings, or collateral contracts of any nature made by the parties, whether oral or written, in relation to such subject matter. This contract is between us and you. No other person shall have any rights to enforce any of its terms.
CONTACT US
If you have any questions or comments about these Conditions of Sale, or matters generally please contact us at hello@massabielleranch.com.
PRIVACY POLICY
We want you to know how we handle the information you send us via the internet. Our Privacy Policy adapts to the internet's dynamic environment. We keep you informed by updating this Privacy Policy as our procedures change. Please review it occasionally to remain informed. This Policy was last updated on October 14, 2020. This is the way we handle information:
EMAIL ADDRESSES
When a visitor gives us their email address, or sends us email correspondence, we retain their email address. We do not share our email lists with third parties for marketing purposes. We use email addresses to communicate with you regarding your orders and other matters regarding transactions between us or your customer relationship with us. We may also use your email address to share information about Massabielle Ranch products and services that may be of interest to you. You may opt-out of receiving such promotional messages from us at any time. If you wish to decline receiving such emails in the future, please send an email to: hello@massabielleranch.com.
VISITOR-KEYED INFORMATION
We retain information provided by our visitor, such as registration information, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) and contact information (e.g., name, address, phone number). Our visitor also has the ability to correct inaccuracies in contact information and unique identifiers. On request with verification, we will give the visitor a reminder with unique identifier information (e.g., customer number or password).
TELEPHONE NUMBERS
Visitors who give us their telephone numbers online will receive telephone contact from our representatives regarding orders or requests they have placed online. You may be contacted by one of our representatives conducting research with regard to your satisfaction with our service. Your participation is voluntary and you may opt-out at any time by sending us an email to: hello@massabielleranch.com.
SECURITY
We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our website server. All other data transfer is conducted through a secure phone line.
CONTACT INFORMATION
If you have any questions or concerns about this Privacy Notice, please e-mail us at hello@massabielleranch.com or send a letter to:
MASSABIELLE RANCH, PO Box 4122, Santa Barbara, CA 93140